Customer Care and Support

Veterinarian holding cat

We value your satisfaction and the health of your cat. If you have any questions or concerns regarding our Biddy Cat litter box, company or website, use our handy contact form below to send us message. Thank you for stopping by.

     
   
   
     
Cat looking up

Frequently Asked Questions

How big is BIG?

The Biddy Cat litter box is approximately three inches taller than a standard jumbo litter box, and slightly wider and longer. Please look carefully at our specifications before ordering, and measure your current litter box area to make sure the Biddy Cat litter box will fit your space.

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Return Policy

Biddy Cat Company is so confident that you will be completely satisfied with our cat litter box that we provide an unconditional money-back guarantee. If you are dissatisfied with our product, for whatever reason, simply return the litter box within 45-days. We will refund the full cost of your purchase, including taxes if applied, as well as the original shipping cost (however, the customer is responsible for return shipping cost).


Please select "Return" on the above form to request return shipping information. For sanitary reasons, we do ask that you clean the litter box with soap and water prior to returning.

Contact Information

Phone:

Voice/Fax (toll-free):
1-877-Biddy-Co
(1-877-243-3926)

Mailing Address:

Biddy Cat Company
P.O. Box 166
Ramona, CA 92065-9998

Internet:

E-mail: Use our convenient form above, or webmail@biddycat.com
Website: http://www.biddycat.com/